Recover access

Forgot your password?

Enter the email (or your name) on the account, plus your date of birth as you originally provided it. If they match, we'll generate a new temporary password right here. Sign in with it and change it from your settings.

Email if you remember it, or the full name on your account.

As it appears on the ID you used at signup / application.

No date of birth on file?
Some legacy accounts (especially older admin accounts) don't have a DOB. Use the first-time identity setup with a government ID + live selfie instead.

First-time identity setup →

No ID handy, no camera?
Answer a short set of questions drawn from your application and HR record. If your aggregate accuracy is at least 80%, we'll reset your password right here.

Recover by questions →