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Director — Content Moderation Operations

Moderation Ops

Lead Full-Time Remote (India preferred) / Guwahati Permanent

Compensation

INR 30 - 50 LPA + equity.

Engagement

Full-Time

Permanent role. Full-time commitment. Primarily on-site, with limited remote flexibility.

Scope of role

Set direction within your domain. Build and mentor a team. Own outcomes at the function level.

01 — The role

Why this role exists at EduRankAI

Own moderation operations. In-house team + partner BPO + ML-augmented review. Welfare for moderators is non-negotiable.

02 — The work

What you will own

  • 01 Own moderation operations end-to-end.
  • 02 Manage partner BPO relationships.
  • 03 Own moderator welfare standards.
  • 04 Pair with the trust + safety policy team.
  • 05 Set SLAs + escalation policies.
  • 06 Hire moderation leads.

03 — The expertise

What we look for

Has run moderation at scaleStrong on policy + welfareOperational disciplineMultilingual programme leadership

04 — The bar

Who thrives here

  • You have run a moderation operation at scale.
  • You have shipped a moderator welfare improvement you can describe.
  • You have an opinion about partner-BPO trade-offs.
  • You read moderation cases daily.

05 — Hiring process

What to expect after you apply

  1. 01

    Application review

    Every application is read personally within five business days. We respond either way.

  2. 02

    Take-home or live exercise

    Role-specific. Time-boxed. Real problems we are actually working on, not invented puzzles.

  3. 03

    Conversations

    Deep technical and values conversations with the team you would join. No trick questions. No panel ambushes.

  4. 04

    Offer or honest no

    If yes: digital offer letter, signed in-portal, transparent terms. If no: written feedback if you want it.

Before you start

What we will collect. What it costs. What we will not do with it.

We will collect

  • Name, email, phone — Account + application updates. No marketing.
  • Resume / portfolio link — Human review of your work.
  • Date + place of birth — Identity verification only.
  • Your written responses — Selection rubric. Read by humans.
  • Government ID (later) — Anti-fraud at offer / interview stage. Not at signup.

We will never

  • Sell your data
  • Share with third-party recruiters
  • Use for advertising
  • Train models on it
  • Send marketing email

Our situation

EduRankAI is a small, independent organization building long-term capabilities in educational intelligence, advanced AI systems, and research infrastructure. We take no advertiser money, no donations with strings attached, and no investor pressure on hiring decisions. Applying is free, and every application is read by a human — recruitment, technical, academic and leadership teams. It buys us the right to be honest.

Full transparency policy Questions? Email us

Ready to apply?

We read every application personally. If you are the right person for this role — regardless of pedigree, background, or where you are based — you will hear back from us within five business days.

Lead Full-Time

Director — Content Moderation Operations

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